Hello,
We sincerely apologize for the inconvenience this has caused you. :(
It looks like you have received defected item ((P000DZWC000J) [조합 분리형] op12384 Puff Sleeve Surplice Neck Dress // Color : Navy / Size : One size) from order number 20220706-0000023. For us to check with our shipping staff regarding this issue, please provide the following:
- photos of the faulty item you have received
- a video that shows the zipper is not functioning correctly
- photos of the packaging and the sticker barcode
Once the item is confirmed to be defective, we will guide you through the next process.
Sincerely,
Marvin
ATTRANGS
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