Order Number: 20221228-0000052

Hi,

Thank you for your email.

We understand how important this is to you.

Unfortunately, we cannot guarantee that the items will arrive on your expected date.

Meanwhile, please note that the item you ordered:

Order Information:
(P000DDFD000Z) cd718 Ribbon Detail Faux Pearl Button Cardigan // Color=Navy(model), Size=One size

For order 20221228-0000052 is sold-out.

This is very unfortunate but it may happen sometimes because we run a pre-order system. We sincerely hope for your understanding.

Unfortunately, exchange is not available at this time due to system update, if you wish to exchange it with other item(s), we can cancel the entire order so you can place a new one.

However, if you prefer to just cancel the sold out item(s), we will ship the remaining items and a refund will be processed to your account.
Other items will be shipped upon confirmation of this refund. Tracking number will be sent to you immediately via email.

Once again we would like to apologize for any inconvenience caused.

NOTE: If no reply is received within 72 hours, we will cancel the sold-out item and refund via the original payment method and the remaining items will be shipped.

We will be looking forward to your response.

Thank you,
Ann
ATTRANGS