Thanks for shopping with Attrangs!
We put our best effort to fulfill your order to be delivered on the right time, but there are times when our inventory runs out fast as beyond our expectation if mass orders are submitting at once.
Once an item is sold out, we will notify you via email and proceed with the refund. Amount can be sent to the original mode of payment or as reward points.
To serve you the fast delivery service, Attrangs is not offering the exchange(other item/other option) as an option for the sold-out item. If you want the sold-out to be exchanged, we are suggesting your kind cooperation on cancelling the entire order then place a new order again with the items you have purchased and wanted to exchange with.
Thank you!
Attrangs
Could you please also cancle ct891the gray coat and make a refund together with ct881 to the original payment method?
Thx,
Isa
I received the dresses yesterday, 30//10/2018. After trying them all, I have found one of the dress is too small in size (product code P000CPNW, OP5798). As stated in your detail view of this dress, the chest measurement for the small size is 44cm/17.3inch, but the actual measurement for the chest of the dress that I received is only 39cm/15.6inch, so the dress cannot be fitted on. As there is a big difference from the detail view and the actual measurement of the dress, therefore I would like to ask for refund . The above request has been sent to your customer center of en@attrangs.com yesterday. I am looking forward to your company's reply for the procedure of returning goods.
thanks
TAM SAU LAI
20200202-0000039. I order it since February 1st, and I have NEVER RECEIVED MY PACKAGE!! Please resend my items it to me or refund it BACK!
THANK U
Hi, could you check on my order status as I still yet to receive it?
Thanks.